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Email Etiquette - Before Hitting Send
Below are some tips to keep in mind before hitting the "send" button for an email message.
The onus is on the sender to minimize the time e-mail takes to process.
It's OK if replies take a while to come back and if the responder doesn't give detailed responses to all your questions.
Start with a subject line that clearly describes the topic. If the e-mail is longer than five sentences, provide your reason for writing in the first line.
Don't send a four-paragraph e-mail followed by "Thoughts?" Even well intended open questions like "How can I help?" may not be that helpful.
CCs are like mating bunnies. For every recipient you add, you are dramatically multiplying total response time.
It's rare that an e-mail thread should extend to more than three e-mails.
Don't use graphics files as logos or signatures that appear as attachments, and don't send text as an attachment when it could have been included in the body of the e-mail.
A response saying "Thanks for your note...i'm in" does not call for you to reply "Great." That just cost someone another 30 seconds.
If we all agreed to spend less time e-mailing, we'd all get less e-mail!
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